Support

Support

Our worldwide support network consists of experts who are dedicated to helping you with any problem you may have. Our goal is to make your job as easy as possible. Therefore, we have collected a set of tools and applications through which most of your needs and inquiries will be solved. Find relevant materials related to your products, such as user manuals, FAQs, or dealer and service workshop contact information.

User documentation

User documentation

Are you looking for user manuals, installation instructions or declarations of conformity? Please visit our Userdoc.

Userdoc

Warranty

Learn more about our warranty and how you can get the third warranty year for your welding machine.

Warranty

Returns

Our service network is there for you in case there is something wrong with your delivery. Read more about our return policy.

Returns

Training

We at Kemppi want to make sure you get the most out of your welds. Therefore we offer our customers lots of different training where we provide information that enables you to weld more efficiently.

Training
Get support from your dealer or service workshop

Get support from your dealer or service workshop

All Kemppi dealers are authorized and can efficiently handle your support needs and answer your questions. Your own dealer is your primary support contact.

Go to the dealer and service workshop list

FAQ

Veelgestelde vragen
Garantie FAQ's
Veelgestelde vragen over apparatuur

Meer blogberichten

Stable arc ignition improves welding quality and reduces costs

Stable arc ignition improves welding quality and reduces costs

In MIG/MAG welding, arc ignition plays a key role in welding quality. Any instability will result in the post-weld cleaning of spatters, which eats up resources and hinders productivity in industrial environments. Available in modern welding equipment, new ignition-enhancing technologies offer additional control of the arc and support the craftsmanship of welders.

Manual welding

Welding instructors – true chameleons

Welding instructors – true chameleons

From Slovakia to China, Saudi Arabia to Mexico, through Israel and all over Finland. These are some of the many places where his work has taken Jarkko Anttonen. Anttonen is one of the welding instructors in the Welding Services team at Kemppi. They're based in the Application Training Center at the Kemppi headquarters in Lahti, Finland. But as you can see, Anttonen's list of travel destinations is long. You could say that a welding instructors' actual workplace is basically the whole world.

People

Comprehensive service network saves time and money

Comprehensive service network saves time and money

Investing in a welding machine does not end when you have made the purchase and received the device. Keeping the machine up and running for its entire lifecycle and maintaining a high arc time are aspects that many overlook when choosing the machine.

People

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De voorloper op het gebied van booglassen

Kemppi is dé toonaangevende ontwerper in de booglasindustrie. We zijn vastbesloten om de kwaliteit en productiviteit van lassen aan te jagen door voortdurend verder te ontwikkelen en te werken aan een groenere meer gelijke wereld. Kemppi levert geavanceerde duurzame producten, digitale oplossingen en diensten voor professionals aan zowel industriële lasbedrijven als zelfstandige aannemers. Het gebruiksgemak en de betrouwbaarheid van onze producten zijn onze leidraad. We werken met een netwerk van zeer vakkundige partners in meer dan 70 landen om onze expertise beschikbaar te stellen. Kemppi, waarvan het hoofdkantoor is gevestigd in Lahti, Finland, heeft meer dan 650 professionals in 16 verschillende landen in dienst en genereert een jaaromzet van 209 miljoen euro.

Kemppi – Designed for welders

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